Ainslie Nzb

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Verified Buyer
|

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Verified Reviewer
| map-marker Sacramento, California

Return item for an exchamge

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BaBylissPRO - Return item for an exchamge

Machine stopped cutting in the middle of hair cut. Thats after its first use of being brand new fresh out of the box.

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Zoelle Mot

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Verified Reviewer
| map-marker Cleveland, Ohio

BabylissPro Nano Titanium iron is not working

BabylissPro Nano Titanium iron is not working

My iron is no longer working. I purchased the iron at Cosmo Prof less than one year. I have plugged it up in several different outlets and the iron is still not coming on.

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Hanh N Uuz

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Verified Reviewer

To repair or order a part for my clipper

BaBylissPRO - To repair or order a part for my clipper
BaBylissPRO - To repair or order a part for my clipper - Image 2

The spring of my clipper is broken . Can I order it .

Or what can I need to do please let know please .

I bought this clipper from April, 2023 . But I cant find my receipt now

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Preferred solution: A part ( spring) of my clipper

Anonymous
map-marker Nutley, New Jersey

My rose FX is not working

BaBylissPRO - My rose FX is not working

I call ready I suppose receive email for my machine is not working I never received I hope someone helps please thank you

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Anonymous

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Verified Buyer
| map-marker Doylestown, Pennsylvania

Baby bliss pro trimmers in rose gold

BaBylissPRO - Baby bliss pro trimmers in rose gold

Hi! I bought my trimmers from Walmart.com and recieved them on April 23,2024.

They will not cut anymore. Do you have a solution for my problem?

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Anonymous

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Verified Buyer
| map-marker Nutley, New Jersey

My rose FX is not working

BaBylissPRO - My rose FX is not working

does not cut neck lint is not working I tried so many times and cleaning put oil machine is not working

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Victor G Gxh

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Verified Reviewer

And this one is my caliper too sometimes stop. I have to put a charger for a second and this coming didn’t on again.

BaBylissPRO - And this one is my caliper too sometimes stop. I have to put a charger for...
BaBylissPRO - And this one is my caliper too sometimes stop. I have to put a... - Image 2

Hi there, I am working hairstyle and I used the Babylisspro trimmer and clipper and start give me hard time everything the clipper be charge all over and stop middle the cut and the trimmer to sound is so bad so loud I change the guard and still give me a sound so bad and I used it for 10 years thank you please

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Preferred solution: I don’t want money I want to fix it. I have to work in because I love my stuff.

alvaro c Iqy

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Verified Buyer

Defect trimmers

BaBylissPRO - Defect trimmers
BaBylissPRO - Defect trimmers - Image 2
BaBylissPRO - Defect trimmers - Image 3

Unboxed to find a defective trimmer. The item won't turn on even though the battery is good according to the blue indicator. Please help me, it was a gift.

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User's recommendation: things happen

Marcia M Jhu

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Verified Reviewer

Baby loss trimmer

When I send my trimmer for the companies to be repair I send the base charger and they sending me trimmer but they never sending me the standard up base

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Loss:
$40
Pros:
  • Love the product
Cons:
  • Any my base

Preferred solution: Deliver product or service ordered

Roshni Tle

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Verified Reviewer
| map-marker Irving, Texas

Waiting for the phone call to resolve issue

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I have responded to the email but have not received the phone call that I was supposed to get to resolve issue.

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Anonymous
map-marker Newburgh, New York

914318

BaBylissPRO - 914318
BaBylissPRO - 914318 - Image 2

I am waiting to hear back from you on my clippers l sent pictures l havent heard back as to what they are going to do for me.

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Anonymous
map-marker Cumming, Georgia

Terrible customer service and sketchy website

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Babyliss would not allow me to cancel my order even though it wasn't shipped. They told me I'd have to request a refund after I received the product.

I received the product and emailed them. They told me I would receive a return label from UPS. I never received it, checked junk mail, and it wasn't there either.

Have emailed them twice since and they haven't responded. There is no way to reach out to customer service on their sketchy website either.

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User's recommendation: Dpn't order from babyliss

Jayliana D

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Verified Reviewer

Broken balder

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I bought a FoilFX01 balder from you guys threw Sallys beauty. And it is not working, they dont do exchanges or returns, the balder will not remove any hair. I bought this today.

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Loss:
$60

Preferred solution: New balder

Lori H Xyj

Products bad customer service

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BaBylissPRO - Products bad customer service

/Need new guards for clippers. Never heard back from them.

Had to call again. Pretty much had to teach them my still great clippers have been discontinued. That's why they can't find guards to SELL me.

DO LOVE my lightweight clippers though! Guards are not universal.

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Pros:
  • Quality products

Preferred solution: Replacement guards

User's recommendation: Buy extra set of guards when purchasing clippers

Anonymous
map-marker Winter Haven, Florida

Motor gone on clippers

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Motor is gone and the clippers are less than a year old. Called every number I could to get help. No one answers

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Kristina P Nfd

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Verified Reviewer

Package was EMPTY. no CLIPPERS NO TRIMMERS NOT FLAT IRON

I did not receive the clippers, trimmers, or the complimentary flat iron. I am very upset, as that is $400 that I worked very hard for, just gone!

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Loss:
$401
Cons:
  • I did not get what i ordered my money is just gone

Preferred solution: Full refund

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